Responsible Gaming

Online casino games are games of chance. Outcomes are determined by the rules and operation of each game, and previous results do not affect future results. A win is never guaranteed. You should consider any money spent on gambling as an entertainment expense, in the same way you might consider the cost of a meal, event or other leisure activity.

Do not gamble with money needed for rent, mortgage payments, bills, food, education, medical expenses or other essential costs. Never use borrowed money, credit intended for necessities or money belonging to another person to gamble. It is also important not to chase losses. Trying to recover money by continuing to play can result in larger losses and may make gambling harder to control.

• Decide how much time and money you can spend before you begin.
• Keep gambling separate from everyday spending and household finances.
• Take regular breaks and avoid playing when tired, upset, stressed or affected by alcohol or other substances.
• Remember that gambling is not a reliable way to earn income or improve your financial position.
• Accept losses as part of the cost of entertainment and do not try to win them back.
• Only use your own money and keep your account details private.

Setting limits can help you maintain control over your gambling. Before playing, choose an amount that fits comfortably within your personal budget. You may also set a time limit so that gambling does not interfere with work, study, sleep, relationships or other responsibilities. Once a limit has been reached, stop playing and do not increase it simply because you are losing or feel that a win is due.

Gambling may be becoming a problem when it affects your finances, health, work, study or relationships. Difficulties can develop gradually, and you do not need to wait for a serious crisis before seeking support. Speaking with someone early can make it easier to regain control.

• Spending more time or money gambling than you intended.
• Feeling restless, irritable or uncomfortable when trying to reduce or stop gambling.
• Repeatedly attempting to win back losses or increasing bets to feel excitement.
• Borrowing money, selling possessions or missing payments to continue gambling.
• Hiding gambling activity, losses or account transactions from family or friends.
• Neglecting work, study, health, sleep or personal responsibilities.
• Gambling to escape stress, loneliness, sadness or other difficult feelings.
• Arguing with people close to you because of gambling.
• Feeling guilty, anxious or distressed after playing but continuing to gamble.
• Thinking about gambling much of the time or finding it difficult to concentrate on other activities.

If any of these signs sound familiar, stop gambling and consider speaking with a trusted person or a qualified support service. You can ask Class 777 Casino to restrict or close your account. Seeking help is a practical and positive step, not a failure.

You may request a temporary break, a longer-term restriction or account closure by contacting Class 777 Casino through the available support channels. Tell us clearly what you need, such as a specific break period or permanent closure. We may ask for information to verify your identity and protect your account.

During a restriction or self-exclusion period, you should not attempt to open another account or use another person’s account. If you believe you may be at risk of gambling harm, a permanent closure or a longer break may be more appropriate than a short pause. We may take reasonable steps to prevent further access where our systems and applicable requirements allow.

Before requesting closure, check any unsettled transactions and follow the available withdrawal process. Account closure does not remove obligations or transactions that arose before closure, and identity or transaction checks may still be required. We will handle personal information in accordance with the applicable privacy information for Class 777 Casino.

If you reopen an account or return after a break, review your budget and limits first. A return to gambling should only occur if it is affordable, voluntary and consistent with your wellbeing. If you asked to be excluded because gambling was causing harm, continuing to stay excluded may be the safer option.

Free and confidential support is available in Australia. Gambling Help Online provides information, counselling and support for people affected by gambling, as well as family members and friends. Visit gamblinghelponline.org.au to learn more or access available services. You can also contact the Gambling Helpline in your state or territory through the relevant government or health service website.

If gambling has caused financial stress, consider speaking with a financial counsellor through the National Debt Helpline on 1800 007 007, where available. Family and friends can also seek advice if another person’s gambling is affecting them. A general practitioner or mental health professional may be able to help with stress, anxiety, depression or other concerns connected with gambling.

If you feel at immediate risk of harming yourself or someone else, or you are experiencing an emergency, call Triple Zero (000). Responsible gambling support is available regardless of how much you have won or lost, and you do not need to manage the situation alone.